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We offer multiple delivery options to suit your needs:
Delivery Type |
Cut-off Time |
Cost |
2 Hours |
8:00 PM |
50 AED |
4 Hours |
6:00 PM |
40 AED |
Same Day |
5:00 PM |
25 AED |
Next Day |
– |
20 AED |
Standard |
– |
Free |
Please note:
- Orders placed after the cut-off time will be processed the following day.
- Delivery times are subject to availability and may vary during peak periods or promotional events.
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Once the order is ready to be shipped, you will receive an SMS to confirm your delivery address, once confirmed, your order will be shipped right away.
If the delivery address is not confirmed, we will still attempt to deliver the order to the address added when the order was placed. Our in-house driver will call you while he on the way to you.
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Items can be returned within 30 days of the order being delivered to you.
All items should be returned in their original condition and packaging with tags attached to avoid any rejected returns.
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All debit/credit card payments are refunded back to the original card used during checkout. Please note that the amount will reflect back into your account within 5 to 7 working days depending on your provider.
For payments done through Tabby and Tamara, you will be notified via the app that refund has been processed within 24 hours and the amount will reflect into your account within 5 to 7 working days depending on your provider.